Softnight Baby
Last updated: November 13, 2026
Softnight Baby ("we", "us") offers educational programs about newborn sleep at www.softnightbaby.com. You can reach us at support@softnightbaby.com.
All orders are sold and processed by Digistore24 Inc., our authorized retailer. Your payment details are entered on Digistore24's secure checkout and are never shared with us. Digistore24's own privacy policy applies to the checkout: digistore24.com/en/page/privacy.
When you buy, Digistore24 shares with us the information we need to deliver your program and support you: your name, email address, country, the products you bought and your order number. When you email us, we receive your message and anything you choose to include, such as your baby's age. We do not ask for medical records and we do not collect payment card numbers.
When you visit our pages, we and our service providers automatically collect technical information such as your IP address, browser and device type, the pages you view, how much of a video you watch, and the ad or link that brought you here (for example UTM parameters).
If you buy the Softnight Night Tracker, everything you enter in the app (your baby's name and date of birth, sleep and feeding times, and your settings) is saved only in the browser on your own device. It is not sent to us or to anyone else. We cannot see it, and we never use it for advertising. The app has no account, no ads and no tracking pixels.
Because your entries live only on your device, clearing your browser data, deleting the app from your home screen or changing phones will erase them, and we cannot recover them. You can delete everything at any time in the app under Settings, "Clear all".
To deliver the app, our hosting provider (Cloudflare) and Google Fonts may receive technical information such as your IP address and browser type, as happens on most websites. They do not receive what you enter in the app.
We use cookies, pixels and similar technologies to run our pages, play videos, remember your progress in a video, measure which ads and pages work, and show relevant ads. These include video hosting and analytics (VTurb), campaign attribution (UTMify) and advertising measurement tools such as the Meta Pixel. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Meta account settings.
We share information only with service providers that help us run Softnight Baby (such as Digistore24, our email provider, our page and video hosts, and advertising and analytics partners), and only for the purposes above, or when the law requires it. We do not sell your personal information.
We keep order and support information for as long as you have access to your program and as long as needed for accounting, tax and legal purposes. You can ask us to delete your information at any time, subject to those legal requirements.
You can ask us to access, correct or delete your personal information, or to stop sending you marketing emails, by writing to support@softnightbaby.com. Depending on where you live (for example California), you may have additional rights, and we will honor them. We will not treat you differently for using them.
Our programs are for parents and caregivers. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We may update this policy. When we do, we will change the date at the top of this page.
Questions about this policy? Email support@softnightbaby.com.
Softnight Baby · Privacy Policy · Terms of Use · support@softnightbaby.com