Softnight Baby

Terms of Use

Last updated: November 13, 2026

About these terms

These Terms of Use apply to www.softnightbaby.com and to the Softnight Baby programs, videos, downloads and audio (the "Program"). By using our site or the Program, you agree to them.

Educational content, not medical advice

The Program is for educational purposes only. It is not medical advice and does not replace care from your pediatrician or another qualified health professional. Catherine Bennet is a neonatal nurse, but she is not your baby's healthcare provider. Always consult your pediatrician about your baby's health, feeding, growth and sleep. If your baby seems unwell, has trouble breathing, has a fever, or you are worried, call your pediatrician. In an emergency, call 911.

Safe sleep

Everything in the Program follows the American Academy of Pediatrics safe sleep guidelines: baby sleeps alone, on their back, on a firm flat surface in a crib or bassinet, with no pillows, bumpers or loose blankets, in your room for at least the first 6 months. Never use any tip in a way that conflicts with these guidelines or with your pediatrician's advice.

The Softnight Night Tracker app

The Night Tracker is a tool to log your baby's sleep and feeds and to follow the Softnight Baby method. It is educational. It is not a medical device or a baby monitor, and it does not watch, detect or alert you to anything about your baby's health or breathing.

Sleep windows and "Today's rhythm" are general estimates based on your entries and on typical ranges for your baby's age. They are not instructions, and every baby is different. Always follow safe sleep guidance and call your pediatrician with any concern. In an emergency, call 911.

The app is part of your personal, non-transferable license. Please don't share your access link. Your access has no time limit. If we ever have to stop offering the app, we will let you know by email well in advance. The app runs in a modern web browser, and audio playback may depend on your device's settings. We may update the app to improve it.

Results vary

Every baby is different. We do not promise any specific result, number of nights or amount of sleep.

Orders, payment and refunds

Orders are sold and processed by Digistore24 Inc., our authorized retailer, and Digistore24's terms of sale apply to your purchase. Prices are shown in U.S. dollars and are one-time payments unless stated otherwise. Your purchase is covered by the money-back guarantee shown on your order form. To request a refund, email support@softnightbaby.com or contact Digistore24 using the link in your order email.

Your license

When you buy, you get a personal, non-transferable license to watch, listen to, download and print the Program for your own family's use. Please do not share your access links, resell, upload or publicly distribute the materials. All content, including videos, audio, text, the Softnight Baby name and the Soft Transfer method materials, belongs to Softnight Baby and is protected by copyright and other laws.

Disclosure

Catherine Bennet created the Softnight Baby method and is compensated by Softnight Baby.

Limitation of liability

To the fullest extent allowed by law, the Program is provided "as is", and Softnight Baby is not liable for any indirect or consequential damages arising from your use of the site or the Program. Our total liability for any claim is limited to the amount you paid for the Program. Nothing in these terms limits rights you have under consumer protection laws that cannot be waived.

Changes

We may update these terms. When we do, we will change the date at the top of this page.

Contact

Questions? Email support@softnightbaby.com.

Softnight Baby · Privacy Policy · Terms of Use · support@softnightbaby.com